About

FAQ

• Where is the store based?

  United Kingdom

• Do you accept orders placed outside of the US?

  We sure do!

• How long will it take to receive my order?

  Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

• Do you take commissions for costumes?

  Of course I do! they are limited though so please get in touch as soon as you know when and what you would like with reference pictures too, I will then be able to let you know when I could do it and how much for. I will usually offer a couple of options to vary the price, but this generally means varied prices too. Please bear in mind I use quality products and work full time, so it will take me at least a month to complete simple orders.

  I also take commissions for non cosplay items such as cushions and clothing for the everyday hero :)

• What is Storenvy?

  This store is created with Storenvy, an online store builder and marketplace for inspired brands. As a shopper, you can discover and buy items from multiple stores from all over the world and check out in one step at or open your own store for free.

• How do I pay for my order? Is it secure?

  The Storenvy checkout process is powered by both Stripe and PayPal, two of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order.

• What if something is wrong with my order?

  If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.